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WELCOME TO BUY SEX TOYS AUSTRALIA
We offer the latest in adult entertainment with a huge selection of adult toys and novelties.
At the heart of our business are our customers. Our philosophy is guided by the fact that you expect and deserve the utmost professionalism and discretion when ordering adult goods. We believe that adult toys contribute to the enjoyment of sex. They entertain, they educate and they enhance our sex life. It is for these reasons that you want to deal with a company that delivers the best. We operate and process orders 7 DAYS A WEEK 365 days a year and are quick to respond to your queries either by phone or by email.
TRUSTED AUSTRALIAN BUSINESS
Buy Sex Toys is a trusted Australian Registered Business trading under Adult Toy Shopping Online Australia Pty Ltd. We have built a good reputation since our online operation began in 2007 in providing our customers with fast service in delivering orders and responding to queries.
Our Australian Business Number is: ABN 91 094 326 564
OUR ADDRESS
Buy Sex Toys Australia
16 Henley Beach Rd
Henley Beach
South Australia, 5022
Phone +61 (08)8121 8092
Email: sales@buysextoys.com.au
MAIL CORRESPONDENCE
AT Shopping Online Australia
PO Box 765
Henley Beach
South Australia, 5022
BANK TRANSFER DETAILS
If you are paying by bank transfer, simply transfer the amount shown on your invoice total after prceeding through checkout using the following account details
BANK National Australia Bank
ACCOUNT NAME: ATSOA Or (Adult Toy Shopping Online Australia)
BSB: 085-458
ACCOUNT NUMBER: 83-641-5863
REFERENCE: Your order number
Orders are dispatched after your funds clear, usually after 12-24 hours
YOUR PRIVACY
When shopping at Buy Sex Toys you don't have to worry! All of our packages are sent without any indication of the package contents, any brand names, or Buy Sex Toys name. The only address apart from yours is a PO BOX return address to BST.
PRODUCT RETURN POLICY
we offer a Customer Satisfying service, for all returns!
We will accept the exchange of any product that you purchase from us within 30 days if the product is un-opened and un-used.
Unwanted Purchases
Due to the nature of the products listed on buysextoys.com.au we cannot accept the return of any items that have been opened or used, unless of course the item is found to be faulty.
If the item has not been opened or used you can return this product to us within 30 days of purchase and we will refund you for the value of the product. In the event of returning an item of clothing, all tags must be intact.
Faulty Goods
We do everything we can to ensure the quality of our stock is always at the highest level and in the unfortunate instances where an item is received that is faulty we will exchange this item for you on the day that we receive it back from you and we will reimburse you for your postage costs.
In the event of a faulty item, please send an email detailing the fault to sales@buysextoys.com.au. A member of our team will then advise how you can return the product for replacement. We will also refund for the cost to return the faulty item to us.
Customer Complaints
You can quickly contact us by completing the 'Contact Us' page via email or you can phone us on (08) 8121 8092. Customer Services is available 7 days so a response to your query is often very fast.
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